How do I cancel my match subscription and get a refund?

Like most single exchanges, also works on the subscription model. So, you pay for a certain period of time and you forget to cancel at, the subscription is automatically renewed. In general, every new member obtains a free membership. This can later be converted into a premium membership. This is important because these two memberships differ in terms of termination.

Cancel premium membership at

In general, a termination of a premium membership at does not mean that you are no longer a member. If you have subscribed and canceled the premium membership at, the membership will be downgraded to a free account. If you want to exit completely from, then free membership must also be terminated.

A premium membership has a specific term. But we can easily cancel this subscription up to 2 days before expiration or extension. If in case, you exceed this period, you may not be able to request match com refund.


  • To do this, log in to the member area at
  • Then move your mouse over your self-chosen pseudonym and open a menu.
  • There you choose the item Settings .
  • Then the point membership and then management of your PREMIUM membership .
  • There you will find the option of the online termination or deactivation of premium membership.

If everything went well, the membership will continue until the expiration of the paid premium time and after that it will be converted into a free account.


Since it is a subscription and subscriptions are managed in iphones in App store, you can deactivate your premium membership at by following these steps

  • Open iTunes or App Store
  • Click on Store.
  • Log in.
  • Click on Manage Subscriptions.
  • Disable automatic extension.
  • Now the subscription is over, the premium membership continues until the end of the payment period and then becomes a free membership at

If that does not work, you have to contact the Match Customer Support.

Cancel free membership at

A free membership you have at, if you do not subscribe or a subscription has expired. If you no longer want them, then you have to cancel this form of membership in

Remember, if you want to get out completely, you have to quit twice.

For this you have to contact the support. Either by calling the Match Customer Support or by email. It is enough to write an informal letter of the kind “I hereby would like to terminate my membership in”. Though, the reply or cancellation might take much longer than the phone call to cancel and you may be charged for the next subscription by then.

Match com refund

Getting a refund is near to impossible the company policy is that if you pay for the subscription, you have already tried the free version of it and now want to upgrade. To be honest, the company already provides a free subscription to all users. Only a certain features are additionally charged and is entitled to do that. refund policy states that once the payment is made, the user is not entitled to any refund except if there is an invalid charge or a dual charge. But you can still request a refund by calling the customer support. If there is a genuine reason for you not been able to cancel the subscription on time, your request for refund will certainly be considered.

If everything worked out, you will not be able to log in on – until you’re looking for love for life again.

Important contact info to terminate subscription at

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